Privacy Policy

Effective Date: 05 January 2026

Normes Decodees Private Limited (“Normes Decodees”, “we”, “us”, “our”) respects the privacy of all individuals who visit our website www.normesdecodees.com or interact with us in the course of our professional services. This Privacy Policy explains how we collect, use, disclose, store, and protect personal data in accordance with applicable data protection laws.

1. Identity of the Data Controller / Data Fiduciary

Company Name: Normes Decodees Private Limited
Registered Office: [Insert registered address]
Email: privacy@normesdecodees.com
Website: www.normesdecodees.com

2. Applicability of Laws

This Privacy Policy is designed to comply with:

EU General Data Protection Regulation (GDPR – Regulation (EU) 2016/679)
California Consumer Privacy Act (CCPA) as amended by the CPRA
India’s Digital Personal Data Protection Act, 2023 (DPDP Act)

3. Personal Data We Collect

Identification and contact details (name, designation, company, email, phone number)
Business and commercial information (service enquiries, contracts, invoices, training records)
Website usage and technical data (IP address, browser type, cookies, access logs)
Communication records (emails, forms, meeting correspondence)
Marketing preferences and event participation details
Recruitment information (CVs and professional credentials, if applicable)

4. Purpose of Processing

We process personal data for the following purposes:

Provision of consulting, auditing, certification support, and training services
Responding to enquiries and contractual communication
Website administration, analytics, and security
Regulatory, statutory, and accreditation compliance
Marketing and business development activities (where permitted)
Internal administration, invoicing, and recordkeeping

5. Legal Basis for Processing

Performance of a contract
Legal and regulatory obligations
Legitimate business interests
Consent (where explicitly required)

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies for functionality, analytics, and performance. Non-essential cookies are deployed only after obtaining user consent. You may manage cookie preferences via your browser or our cookie banner.

7. Disclosure of Personal Data

Personal data may be shared with:

IT and hosting service providers
CRM, analytics, and communication platforms
Payment gateways and accounting service providers
Regulators, accreditation bodies, or legal authorities where required

8. International Data Transfers

Where personal data is transferred outside India, the EU, or the United States, Normes Decodees ensures appropriate safeguards such as Standard Contractual Clauses (SCCs) or equivalent legal mechanisms.

9. Data Retention

Personal data is retained only for as long as necessary to fulfil the stated purposes and to comply with legal, contractual, or regulatory requirements. Detailed retention periods are maintained internally and reviewed periodically.

10. Rights of Data Subjects

EU / EEA (GDPR)

Right of access, rectification, erasure
Right to restriction and objection
Right to data portability
Right to lodge a complaint with a supervisory authority

California Residents (CCPA/CPRA)

Right to know, delete, and correct personal information
Right to opt-out of sale or sharing (if applicable)
Right to non-discrimination

India (DPDP Act)

Right to access and correction
Right to withdraw consent
Right to grievance redressal

11. Data Security

We implement reasonable technical and organisational measures to protect personal data, including access controls, encryption where appropriate, and confidentiality obligations for staff and service providers.

12. Children’s Privacy

Our website and services are intended for professionals and business users. We do not knowingly collect personal data from children.

13. Policy Updates

This Privacy Policy may be updated periodically. The revised version will be published on this page with an updated effective date.

14. Contact and Grievance Redressal

For any privacy-related queries, requests, or complaints, please contact:

Email: privacy@normesdecodees.com
Grievance Officer: [Name / Designation – to be appointed under DPDP Act]