customercare@normesdecodees.com
Privacy Policy
At Normes Decodees Private Limited, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, store, and safeguard your data when you interact with our website, services, trainings, consultancy, and documentation kits.
1 - Information We Collect
We may collect the following information when you engage with us:
- Personal Information: Name, email address, phone number, company details, job title, and billing information.
- Business Information: Details related to your organization, industry, and requirements for training, consultancy, or certification.
- Transaction Information: Records of purchases, payments, and services availed (such as documentation kits, training, or consultancy).
- Website Usage Data: IP address, browser type, device details, and browsing patterns on our website for analytical purposes.
2. How We Use Your Information
Your information is used for:
- Providing consultancy, training, and certification services.
- Processing orders of documentation kits and related resources.
- Communicating with you regarding your queries, updates, and service information.
- Sending newsletters, offers, and service-related updates (only if you opt-in).
- Enhancing our website, services, and customer experience.
- Fulfilling legal, regulatory, and compliance obligations.
3. Sharing of Information
We do not sell or trade your personal data. However, we may share information in the following cases:
- With trusted third-party service providers (payment gateways, IT support, auditors) under strict confidentiality agreements.
- When required by law, regulatory authorities, or for legal proceedings.
- To protect the rights, safety, and property of Normes Decodees Private Limited and its clients.
4. Data Security
We implement appropriate administrative, technical, and physical safeguards to secure your personal and business information against unauthorized access, misuse, alteration, or loss.
5. Data Retention
We retain personal data only for as long as necessary to provide our services, comply with legal obligations, or resolve disputes.
6. Cookies & Tracking Technologies
Our website may use cookies and similar technologies to enhance user experience, analyze traffic, and improve services. You can choose to disable cookies through your browser settings, but some features of our website may not function properly.
7. Your Rights
You have the right to:
- Access and request a copy of your personal data.
- Request correction of inaccurate or incomplete information.
- Withdraw consent for marketing communications at any time.
- Request deletion of your data, subject to legal or contractual obligations.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. We encourage you to review their privacy policies separately.
9. Updates to Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated date.
10. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Normes Decodees Private Limited
Email: customercare@normesdecodees.com, normesdecodees@gmail.com
Phone: +91-8657500945
Address: Arihant Arden , B 1502, GH 07A Sector 1, Greater Noida West, Uttar Pradesh , Pin-201318, India